Best service department for Dodge Ram Jeep! Honest and friendly!

Randy Reinecke⭐️⭐️⭐️⭐️⭐️

So appreciative of the honesty and straightforward answers this company provides. I would do business with them anytime.

Bethany Shrode⭐️⭐️⭐️⭐️⭐️

Love

Garrett Yelvington⭐️⭐️⭐️⭐️⭐️

With some quick negotiating over the phone, I was in and out of the dealership with papers signed in TEN MINUTES! Thanks Brandon. Doug is a real sweetheart too. Fair pricing and solid value on a used Jeep. Springfield peeps make the drive to Lebanon!

Jim Cox ⭐️⭐️⭐️⭐️⭐️

Graven's service department is top notch. First experience with them this week, had to have a recall issue fixed. Bill in the service department was super polite and such a gentlemen through the whole process! (booking the appointment until he gave me the keys and said "Ma'am you are good to go!"). You don't find that many places anymore. Graven is now my go to! Couldn't have had a better experience!!

Kayla Farrell⭐️⭐️⭐️⭐️⭐️

I can't even begin to express my gratitude to everyone at the Graven Service Department. Our family was traveling to Arizona from New York when our air-conditioning stopped blowing cold air. We had our medically fragile son in the car (who had recently undergone 26 brain surgeries) They took our car right into the service bay and had us up and running in about an hour. Everyone was so compassionate. If I lived in Lebanon MO. This would be where I would give all my business to. Thank you for your help and your prayers for our son.

Kat Yaldaei ⭐️⭐️⭐️⭐️⭐️

We have purchased three Jeep Wranglers and most recently a Jepp Gladiator from Graven. The Sales are always fair and quick, the Finance equally and efficient, and the Service is always friendly and timely. We recommend Graven for any new or used Jeeps.

Gary Hollander ⭐️⭐️⭐️⭐️⭐️

So I just had to share an experience that I had at Graven Chrysler... I was looking for a 2007 Chrysler 300 abs module. So I call up Lane in the pars department and he finds out that the part has been discontinued and there's only 18 in the nation. He spent I would imagine quite a bit of time talking to the 18 dealerships to see if one of them will let that part go so that I could purchase it. So I get the call that he's got the part secure and it was a load off my mind...best customer service experience I've had in a long time.!! Graven Chrysler has earned my business for life because of Lane...Whatever you guys are paying it's not enough you can't find that kind of customer service in this day and age anymore. Realize what you guys got (someone that treats a customer like a customer) because it's leaving the marketplace quick. Thank you for a great experience. If everybody dealt with you guys nobody would hate car dealers...

Timothy Huddleston ⭐️⭐️⭐️⭐️⭐️

I just want to give a quick shout out to Brandon over at Graven's. I factory ordered a new Jeep Wrangler and it was the best vehicle buying experience ever. When I ordered back in August, Brandon told me that the price ont he build sheet was the prices of the vehicle not accounting for any applicable discounts or incentives at the time of delivery. He said no gimmicks or increases even if Jeep raises the prices. That is exactly what happened even though Jeep started charging an extra $2000 for the automatic transmission. I picked up my Jeep on 11/23/2023. These guys do right by people and probably have a customer for life. Thanks Brandon.

Tony Shaw ⭐️⭐️⭐️⭐️⭐️

Enterprise sent us over when we were having issues with our rental. Bill was awesome & fixed our issues quickly. Thank you!

M Briggs ⭐️⭐️⭐️⭐️⭐️